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What is your refund policy?

April 15, 2015

If you were not completely satisfied, we will make it right with our 100% satisfaction guarantee! If you are still not completely satisfied after that, we will offer a full refund of the services provided.

What is your 100% satisfaction guarantee policy?

April 15, 2015

We guarantee our service! That means if you are not completely satisfied, we’ll come back out and make it right free of charge!

Do the cleaning professionals go through a background check?

April 15, 2015

Every employee is interviewed in person and has to submit to a rigorous and extensive background check. We do not hire independent contractors so every person we send out is employed by us and receives according compensation and benefits.

Is my billing information kept safe and secure?

April 15, 2015

We have three levels of security in place. First off, our booking page is protected by extended validation SSL. Secondly, our booking form has its own layer of 256 bit security. Third, credit card transactions are processed by STRIPE and is layered on their own 256 bit security protocol. In ...

What happens if something goes wrong during my appointment?

April 15, 2015

While we don’t expect anything to go wrong, it can happen. If anything should go wrong during your appointment, please don’t hesitate to contact us right away HERE and we will correct the issue in the most expedient way possible.